Accidental damage, such as a cracked screen, caused by impact, dropping or bending is not covered by your warranty. Join me in discovery.... Search the community and support articles. My phone alike many other people with the Galaxy S3 having crashes, restarts, and freezes happening everyday was unable to be replaced because of the cracked screen. We can live with a cracked screen. According to Verizon, some lady owned it for a day and decided she wanted to go back to her "dumb"phone. The warranty is there just in case what they said won't happen, does happen. Maybe that's because this phone doesn't work as a phone!!! Yes, it does void your warranty. I'm astounded anyone could try and suggest that a glass screen that breaks when you drop the phone could be a manufacturing fault! Covers 1 time of screen replacement within 1 year as the result of accidental damage to the display screen due to drops, falls and other collisions,Extend the manufacture warranty with an additional year upon the expiry of the standard warranty of product purchased, subject to … so i went to this Nokia care center and asked them about its repair, they said as we are going to buy the parts from some other city, they are going to charge me lots of money. When inspecting a screen, remove any screen protectors and cases first. Follow us on Twitter @VZWSupport. Actually it is the manufacturer's warranty. They don't just fix your phone and send it back. Even though the phone has not operated properly since purchasing it in April, the warranty is voided due to a crack on the screen. Verizon Wireless is only facilitate it for them. Samsung Warranty Explained While Samsung makes all kinds of items, the company’s most popular products are electronic devices, such as: Instead, we opt for insurance. I'm sorry to hear your screen cracked. The potential for problems plus the cost of purchasing a special toolkit and a replacement screen is enough for me to tell you that’s repairing your cracked iPhone screen on your own is probably not worth risk. I’ve been told that because the screen is broken the warranty … At least it could send and receive calls. If you force screen down the screen could cracked which would void your warranty. Sorry to hear about your phone, I know that must be frustrating. Go to the support page for Nokia.com in your country. If you bought a phone with us between 7 August 2017 and 6 March 2020 and took out our insurance, you’ll have Three Rescue. Genuine Apple Parts are critical to a quality repair. Samsung Protection Plus is an extended warranty available for all of Samsung's high-end smartphones that covers everything from mechanical breakdowns to accidental damage (e.g., broken screens). It does not cover manufacturing defects after the original warranty expires. don't make them like they used to). I explained that after 5 months of use, one day I put my thumb inbetween and my 1st finger on top and pressed the screen, to open (the same way I always had). Same-day delivery is available in select areas. My husband's Samsung Galaxy Nexus has always had poor signal. My Lumia 710's screen cracked after it fell. If not, there is nothing keeping you from reactivating the device on the line currently with the Samsung Galaxy Nexus. It fell twice on consecutive days and the minor crack from the first drop spread in the next drop. You would have to file an insurance claim to receive a replacement phone. Now, when there is device damage, we cannot replace it under warranty. Visit an Apple Store or an … screen cracks). I dropped my 4 233k old N8 and the glass on the screen broke (note that I dropped it from sitting position - so about 60 cm, I've dropped old nokias from 3 floors up and they survived - just
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